Decisive Communications CEO Timithy B. Harwood and CFO Rick Sander were recently featured in CEOCFO Magazine to discuss the growth of Decisive's managed workforce services for the Telecommunications industry.
CEOCFO: Mr. Harwood, would you tell us the focus for Decisive Communications today?
Mr. Harwood: We are focusing on the broadband and telecommunications industry. We do everything from design and engineering to the actual installation and final users’ acceptance.
Mr. Sander: I would include also that the focus is in growing our base and offering additional services to the customers that we already support in the telecommunications arena.
CEOCFO: What does the company understand on a very basic level about providing services?
Mr. Harwood: Most companies are just out there to get the work done and they are worried about how much work they can get and what their profit margin will be. What is different about our company is that we look to offer solutions beyond just completing the work at hand it’s part of being a holistic, solutions based business partner. Our first priority is about the quality of our work, not about the quantity. Our solutions-based environment develops apps, databases and processes that solve the problems cable companies and/or the phone companies have been struggling with for years. We are technologically smart and provide a variety of solutions that help them reduce intervals and make their customers happier, with both the quality of the service and delivery time.
Read the full interview here.